Bug Reports - ARCHIVE

If you have reached this forum from your SwiftKey app, you are running on an outdated version. Please update your app in the Google Play Store.

Your feedback and bug reports are critical to making SwiftKey better, so we want to make sure that we’re set up to take in this information in a way that’s helpful to you and useful to our product roadmap. To that end, we’ve decided to change things up, and remove the Bug Forum as a means of reporting bugs. This will streamline the process and help us resolve issues more efficiently.

Now, to report a bug, simply click on the “Contact Support” link and fill out the necessary information to let us know what you’re dealing with.

Cheers everyone,
The SwiftKey Team

What is your SwiftKey bug?

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  1. Samsung Multiwindow: can't write in text box.

    In my gs4 with Android 4.4, when I am using the multi-window option, I'm unable to write text in the box.

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      4 comments  ·  7. Other  ·  Admin →
    • Ya no funciona!! Se eliminaron todas las palabras que tenía guardadas... Y ya no predice ni corrige

      Desde hace una semana ya no funciona...... Eliminó todas las palabras que tenía guardadas, ya no corrige ni guarda las palabras nuevas. Arreglenlo!! Era la mejor app de este tipo.

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        1 comment  ·  7. Other  ·  Admin →
      • Wells Fargo banking app. Numbers don't work

        The numbers don't work on my bank program. If I want to deposit a check into my Wells Fargo checking when I get to where it asks for the check amount it stops working. Using the Google Keyboard works fine so it isn't the bank software. I am using Nexus 7 2013, kitkat, and SwiftKey 4.4 6 225

        3 votes
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          0 comments  ·  7. Other  ·  Admin →

          Hi there,

          Thank you for reporting this. I’m sorry I can’t provide a solution at this stage, but to enable us to investigate further it would be helpful if you could please provide some more details for us.

          Please could you let us know in the comments:

          - An explanation of exactly what is/is not happening vs what you thought should happen
          - The exact steps you took to recreate this issue
          - A screenshot if this demonstrates the issue

          Thank you!

        • Updates always wipe out stored data.

          Every time you issue an update it wipes out my cloud info and acts like it is the dawn of time again.

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            0 comments  ·  7. Other  ·  Admin →
          • Capitalized

            I write with lowercase letters and in receivers SMS are uppercase.. Greek and English language. G2 and Sony Z with kit Kat. Please fix that.

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              0 comments  ·  7. Other  ·  Admin →
            • Portuguese Spanish incompatibility

              When I activate Portuguese-br and Spanish-es, the keyboard goes extremely laggy. On the side I always have English-us active. When I turn off Sp, the lag goes away.
              Phone: Galaxy Nexus running stock 4.3
              SwiftKey: 4.4.6.275

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                0 comments  ·  7. Other  ·  Admin →
              • lag

                everytime I first open an app and try to type (like Twitter, Facebook, txt Skype, literally everything including this Internet Explorer I'm using right now) the SwiftKey opens kickly (doesn't lag) but when I try to type, it doesn't work. it's like it's frozen on the screen or like the app can't understand that I'm commanding a keyboard. lots and lots of times I had to reinicialize my mobile só that SwiftKey would stop freezing on the screen. I'm using the latest version of SwiftKey and a Samsung Galaxy SII

                3 votes
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                  0 comments  ·  7. Other  ·  Admin →
                • since this week the app does not keep active. always back to pattern

                  since this week the app does not keep active. always back to pattern

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                    0 comments  ·  7. Other  ·  Admin →

                  Bug Reports - ARCHIVE

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