Why are my personal predictions not working? Troubleshooting

If you feel that SwiftKey has stopped 'learning' from your writing style or your predictions seem off, we have some troubleshooting you can try to help kickstart the learning again. Please make sure you are running the latest version of SwiftKey. 

First:
  1. Open device settings
  2. App manager
  3. Select SwiftKey
  4. Clear cache and data
  5. Open SwiftKey and make sure all your settings are how you like it

Note if you are not signed into SwiftKey Cloud this will clear all data and saved language from the application. Please make sure you are okay with this. 

Second:
If the previous did not work, give SwiftKey a fresh install. Doing this can iron out any random bugs that might be impacting SwiftKeys performance.

Note if you are not signed into SwiftKey Cloud this will clear all data and saved language from the application. Please make sure you are okay with this. 

Keywords: predictions, learning, typing, language, remember


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