Cloud & Personalization ← Knowledge Base Cloud & Accounts FAQ What is SwiftKey Cloud? How does SwiftKey Cloud work with a new phone or device? How do I sign into SwiftKey Cloud? If I upgrade, what will happen to my learned data? How much Internet data will be used if I have Trending Phrases enabled? How do I enable/disable Trending Phrases? Why do I need a Google account to sign up to SwiftKey Cloud? Can I use SwiftKey Keyboard without the cloud-based services (or just some of them?) Can I set SwiftKey to backup and sync automatically? What is Backup & Sync? How do I enable/disable Backup & Sync? How can I ensure Backup & Sync doesn’t use up my Internet Data? Is my data secure with SwiftKey Cloud? How do I personalize my language? How do I add/remove a device to SwiftKey Cloud? How do I change the account linked to my SwiftKey Cloud? If I uninstall SwiftKey, will I lose my learned language? If I uninstall SwiftKey and no longer wish to use it, what will happen to my SwiftKey Cloud data? Why can't I undock my keyboard? I have multiple devices using SwiftKey. How can I transfer or share my Language Model from one device to the other? Why does my Gmail Personalization keeps failing? How do I clear my learned language data? My SwiftKey Keyboard predictions have disappeared - help! Why does SwiftKey Cloud tell me I have multiple devices? I just got a new phone, where are the themes and content I bought? What do I do if I've lost my learned language data? How do I delete my SwiftKey Cloud account? What exactly is "Personalization"? How does SwiftKey ensure privacy when accessing my accounts? What are Trending Phrases?